AA88 Privacy Policy — How we store your data

Aa88 collects two types of data — information members provide directly, and data the platform records automatically.

Provided directly by the member:

Automatically Collected Information:

• Device type, operating system, and browser information
• IP Address & Approximate Location
• Time Spent on the Platform & Pages Visited
• Betting & Transaction History
• Date & Time of Login and Logout

Aa88 uses your data for five core purposes: delivering our services, ensuring security, meeting legal obligations, improving the platform, and providing a personalised experience.

• Account management: Login verification, password reset, and KYC completion.
• Payment processing: Processing deposits and withdrawals securely and preventing fraud.
• Customer support: Assisting the support team in resolving issues.
• Security Monitoring: Detecting and preventing suspicious activity.
• Promotions: Sending you relevant offers based on your preferences (you can opt out at any time).
• Legal Compliance: Compliance with anti-money laundering laws and regulatory requirements.
• Service Improvement: Analyzing feature usage to improve and optimize the platform.

Aa88 never sells your personal information. However, in certain specific circumstances, limited data may need to be shared with third parties.

• Payment Provider: Mobile banking services such as bKash, Nagad, and Rocket receive the necessary information to complete transactions.
• Game Provider: Live casino and gaming software providers receive only the minimum data necessary to operate their games.
• Identity Verification Service: Authorized third parties for the KYC process.
• Legal authorities: In response to a court order or a lawful request from a regulatory authority.

In all such cases, third parties receive only the information required for their specific task. They are contractually bound to uphold AA88's privacy standards.

Aa88 does not retain any data longer than necessary. Account-related information is kept for as long as your membership remains active.

• Account Information: For up to 5 years after account closure.
• Transaction Records: Retained for a minimum of 5 years in compliance with financial regulations.
• Betting history: For the full duration your account remains active, and for 2 years after closure.
• Login log: Up to 1 year for security purposes.
• KYC Documents: Up to 5–7 years as required by law.

Once the retention period expires, data is securely deleted or anonymised. To request deletion of your data, Help center Contact us.

Aa88 uses cookies to keep the platform running smoothly and to personalize your experience. Cookies are small text files stored on your device.

You can disable cookies through your browser settings, but doing so may cause some features to stop working properly. Disabling essential cookies in particular may result in login issues.

As an AA88 member, you have several important rights regarding your personal data. To exercise these rights, Help center Contact us.

AA88 follows the highest industry standards to protect your data, with multiple layers of both technical and administrative security in place.

• Encryption: All data transfers are protected with 256-bit SSL/TLS encryption. Data stored in our databases is encrypted as well.
• Firewall & DDoS Protection: Advanced firewall and intrusion prevention systems are active around the clock.
• Access Control: Only authorized personnel can access specific data — and all access is logged.
• Routine Security Audits: System security is regularly audited through independent third-party assessments.
• Data backup: Regular encrypted backups are maintained to prevent data loss.
• Staff Training: All AA88 staff receive regular training on data protection.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact aa88 directly. We're ready to assist you with all inquiries.

This Privacy Policy may be updated at any time. For significant changes, members will be notified via push notification or email. Check the "Last Updated" date at the top of the page to confirm you're viewing the latest version.